Tag: help

Accessibility

Your Library values accessibility and is working to ensure our library branches can be visited by every community member.

Learn more about the accessibility features of your local branch below.

Image of Bayswater Library exterior Bayswater Library
Shop 26 Mountain High Shopping Centre
7-13 High Street
Bayswater VIC 3153
Accessible Parking
  • 3x Accessible Parking spaces that belong to the Mountain High Shopping Centre (available from High Street car park).
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heighted customer service counters for sitting and standing
  • Library on one level (Ground Level)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilets
  • One accessible toilet (belongs to Mountain High Shopping Centre on Level 1).
Communication aids
  • Bayswater Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Bayswater Library Access Key (text only)
  • Communication Board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Belgrave Library
Reynolds Lane
Belgrave VIC 3160
Accessible Parking
  • 2x Accessible Parking spaces directly in front of the library entrance.
Physical features
  • Automatic entry double doors
  • 2x heighted customer service counters for sitting and standing
  • Library on one level
  • Wide browsing spaces of book collections
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy pull hand door
Sensory Storytime
  • Storytimes for children aged 3-6 years who may find regular Storytimes overwhelming. Book now.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Boronia Library
Park Crescent
Boronia VIC 3155
Accessible Parking
  • 2x Accessible Parking spaces to the left of the library entrance
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heighted customer service counters for sitting and standing
  • Library on one level (rear door has one step down)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy sliding door with handle
Communication aids
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Croydon Library
5 Civic Square
Croydon VIC 3136
Accessible Parking
  • 2x Accessible Parking spaces at building entrance
Physical features
  • Automatic half double doors at entry to building (large enough for electric scooters or wheelchairs)
  • Automatic double doors at entry to library
  • 2x heighted customer service counters for sitting and standing
  • Mostly physically accessible with some furniture moveable if required
  • Library on one level
  • Wide browsing spaces of book collections
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy push handle door
Auslan Storytime
  • Storytimes featuring an expert in Australian Sign Language (Auslan) who interprets the session alongside a storyteller. See upcoming sessions.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Ferntree Gully Library
1010 Burwood Hwy
Ferntree Gully VIC 3156
Accessible Parking
  • 1x Accessible Parking space
Physical features
  • Low vision dots upon entry
  • Hand rail upon entry, with slight path incline
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 3 of 4 total building exits are accessible (one has fire steps down to external path)
  • Wide browsing spaces of book collections
  • Library is on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Small door
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Small space
Changing Place
  • Available with MLAC key (available from staff)
  • Automatic door
Communication aids
  • Ferntree Gully Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Ferntree Gully Library Access Key (text only)
  • Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Healesville Library
110 River Street
Healesville VIC 3777
Accessible Parking
  • 2x Accessible Parking spaces at rear of building
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heightened customer service counters for sitting and standing
  • Public PCs available at sitting height and standing height
  • Wide browsing spaces of book collections
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Hand rail next to toilet
  • Light push handle door
  • Door entry space wide enough for electric scooters or wheelchairs
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Knox Library Level 3, Westfield Knox 425 Burwood Hwy Wantirna South VIC 3152
Accessible Parking
  • All on-site parking belongs to Westfield Knox Shopping Centre – charges may apply
  • Accessible Parking spaces are available directly on level 2; others available nearby. Access can then be made to the library via lift to level 3.
Physical features
  • Automatic entry double doors
  • 2x heightened customer service counters for sitting and standing
  • Library on one level
  • Wide browsing spaces of book collections
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy pull hand door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Console Gaming
  • Nintendo Switch, PlayStation 5 & Xbox Series X consoles available to play in branch. See staff for more information.
Image of Belgrave Library exterior Lilydale Library
Building L5
Box Hill Institute
Lilydale Lakeside Campus
Jarlo Drive
Lilydale VIC 3140
Accessible Parking
  • 3x Accessible Parking spaces near closest entry door to library (all spaces belong to Box Hill TAFE but are free for use by any visitor)
  • Gravel car park area
Physical features
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Library on two levels, with entry doors to both levels
  • Electric ramp chair lift available between levels
  • 2x heightened customer service desks for sitting and standing
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available (belongs to Box Hill TAFE but is free for use by any visitor)
  • Roughly 20 steps from library
  • Small door but big enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Small space
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Miller’s Homestead
Cnr Dorrigo Dr & Melrose Ct
Boronia VIC 3155
Physical features
  • Building accessible from stairs with rail at entry, or 2x side doors with ramp access near rear
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Small door that can accommodate electric scooters or wheelchairs
  • Hand rail next to toilet
  • Medium heavy turn handle push door
  • Medium-size space
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Montrose Library
7 Station Street
Montrose VIC 3138
Accessible Parking
  • 2x Accessible Parking spaces allocated to the Town Square
  • Spaces are tight
  • Accessed via side lane before turn off for general parking
Physical features
  • 2x heightened customer service desks for sitting and standing
  • Automatic entry double doors
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available (shared with Yarra Ranges Council facilities)
  • Outside library space, but attached to building inside
  • Hand rail next to toilet
  • Medium heavy push handle door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exteriorMooroolbark Library
7 Station Street
Mooroolbark VIC 3138
Accessible Parking
  • 5x Accessible Parking spaces available at the front of the library building
Physical features
  • 2x heightened customer service desks for sitting and standing
  • Public PCs available at sitting height and standing height
  • Automatic entry double doors
  • Ramp at front entrance with rails
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Medium-size space
  • Hand rail next to toilet
  • Light pull handle door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Realm Library 179 Maroondah Hwy Ringwood VIC 3134
Accessible Parking
  • All on-site parking belongs to Eastland Shopping Centre
  • 2x Accessible Parking spaces available on the other side of Ringwood Town Square (Eastland Level 3), approximately 60m from library entry
  • For information about public transport, parking and driving directions, consult our Visitor Information sheet
Physical features
  • Automatic entry double doors
  • Library is located on Realm Level 1 (middle level)
  • Stairs and elevator access to Level 1, including extra-large elevator that can fit electric scooters (towards rear of building)
  • 2x heightened customer service desks for sitting and standing
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Sensory Hub on site (the “Cave”) (Availability may depend on bookings – contact us ahead of time if unsure)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • Accessible toilets available on every level
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Door entry space wide enough for electric scooter or wheelchair
  • Large space
Changing Place
  • Available with MLAC key (available from staff)
  • Automatic door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
  • Hearing Loop available in the Cave (event space). Transmitter, headphone and disposable headphone covers available from Realm Library staff.
Public PCs
Image of Belgrave Library exterior Rowville Library
Stud Park Shopping Centre
Stud Road
Rowville VIC 3178
Accessible Parking
  • All on-site parking belongs to Stud Park Shopping Centre
  • 2x Accessible Parking spaces available in front of library
Physical features
  • Large automatic entry single door, wide enough for electronic scooters or wheelchairs
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Door entry space wide enough to fit electric scooters or wheelchairs
  • Hand rail next to toilet
  • Medium heavy pull handle door
  • Medium-size space
Communication aids
  • Rowville Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Rowville Library Access Key (text only)
  • Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Yarra Junction Library
1A Hoddle Street
Yarra Junction VIC 3797
Accessible Parking
  • 4x Accessible Parking spaces at the front of the building
Physical features
  • Automatic entry double doors
  • Ramp and stair access to entry with rails
  • Mostly physically accessible with some furniture moveable if required
  • 2x heightened customer service desks for sitting and standing
  • Wide browsing spaces of book collections
  • Library on one level
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Hand rail next to toilet
  • Medium heavy pull handle door
  • Medium-size space
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs

Online Help

Browse the help resources below to learn more about the services available at your library.

Please use the search box along the top of this page to find more information or get in touch to ask a question.

I want to...

Find a Library

Find a Library

Locate your nearest branch.
Find us

Renew items

Renew items

All items may be borrowed for up to 3 weeks and will be renewed twice automatically (a total of 9 weeks) unless they are reserved by another member. You will be notified via email regarding the status of your item renewals, overdues, reminders and reservations.
Renew items

Print, Photocopy or Scan

Print from anywhere

Microsoft Office, PDF or image files can be uploaded to the Library Web Print system or you can print in branch from our public PC's.

CHARGES APPLY:
B&W A4: 25c, A3: 50c
Colour A4: 70c, A3: $1.40

Learn more

Use a Computer

Use a Computer

Every Library has public PCs that can be used for free by members. Bookings for the library PCs can be made in person, over the phone on 1300 737 277.
All branches also offer free Wi-Fi internet access to compatible devices.
Book a PC

Change my password

Change my password

If you have forgotten your password, you can reset it yourself online.
Reset password

Update my contact details

Update my contact details

You can update your personal account details by logging into your account on the catalogue. You will need your current password to update any information.
Login

Use free digital resources

Use free digital resources

Access the full range of eBooks, eAudiobooks, eMagazines, study resources and streaming services from our eBooks + Digital page
View eBooks + Digital

Use free Wi-Fi

Use free Wi-Fi

All branches offer free Wi-Fi internet access for members. Simply login with your library card number and password. Wi-Fi is active 24/7, even when libraries are closed.
Find a Library

Get email & text reminders

Get email & text reminders

You can update your notification preferences in person at any branch, by calling your local library, or via the catalogue.
Login

Reserve an item

Reserve an item

You can reserve up to 25 items at a time. Reservations can be made via the catalogue – just have your library card number and password nearby to sign in.
You have ten days to collect an available reservation.
Login

View borrowing history

View borrowing history

Your borrowing history can be viewed from our online catalogue after signing in.
Log in

What if I...

Have overdue items

Have overdue items

There are no charges for items returned after the due date.

Final overdue notices are posted out 28 days after the item/s are due. The charge listed is the cost of the item/s if not returned. If the item/s are returned, the charge will be waived.

Lose a Library item

Lose a Library item

You are responsible for all items borrowed on your card. The replacement cost of any item lost or destroyed is required to be met by you or, in the case of someone under 18 years, your parent or guardian. This includes an item destroyed by fire or stolen.

Lose my Library card

Lose my Library card

You cannot borrow without your physical or digital library card. If you lose your card, please notify the library immediately and a stop can be placed on the card to prevent unauthorised borrowing. There is no charge for a replacement card

Learn more about...

Becoming a member

Becoming a member

Membership is free for any Victorian resident, provided they supply proof of identity and a Victorian address. You can join in person or, if you’re over 16, you can join online. Children under 16 will need the signature of a parent or guardian.
Join online

Borrowing Library items

Borrowing Library items

Library members may borrow an unlimited number of library items, at any time. The only exception applies to board games and console video games; members may borrow up to two at a time.
All library material may be borrowed for 3 weeks.
Browse catalogue

Volunteering

Volunteering

Volunteer positions may be available at your library.

Please visit your local branch to learn more or submit a query via the Volunteers Page.
Volunteer information

Work Experience

Resources for Schools

We accept Work Experience students from secondary schools. Work Experience applications must be made at least four weeks ahead of your planned commencement date.
Apply for work experience

Technology Training

Technology Events

Your Library runs an exciting, year-long program of technology-focused events. Past sessions have included: Buying and Selling Online, digitising photos and documents, make your tv smart and online dating.

All sessions are completely free of charge and are geared towards beginners. Bring along your questions!

Upcoming Tech Events

Tech Support One-to-Ones

Your Library offers free, one-to-one Tech Support sessions with our patient, knowledgeable Tech Support Officers. We will do our best to help you set up your device, learn how to access interesting and helpful apps, and answer any tech-based questions you may have.

Sessions are completely free and run every weekday. Bookings are essential – book yourself in here.

1300 737 277
Upcoming Tech Support One-to-One Sessions

Scam Safety & Awareness

Learn more about how to protect yourself from online scams with online courses from LinkedIn Learning scam resources from ScamWatch.

View resources

Be Connected Training

Be Connected is an Australian Government initiative designed to help the community thrive in a digital world. Various online learning resources are available, including access to a Network of community partners, so you can develop your digital skills and confidence. The service is completely free to use and works entirely within your web browser.

be connected resource circle
Be Connected Training

eSafety Training

The Australian Government has built a valuable website that’s designed to help Australians become familiar with the best methods of staying safe online. The website is updated regularly, with content created by knowledgeable professionals.

eSafety.gov.au

State Library of Victoria Training

The State Library of Victoria has created a course that’s designed to help you get online and use the internet with confidence. It includes tips on searching the web, managing passwords and using email. It’s completely free to use and functions well on library PCs. Browse its various articles to build your confidence online.

State Library Training