Accessibility

Your Library values accessibility and is working to ensure our library branches can be visited by every community member.

Learn more about the accessibility features of your local branch below.

Bayswater Library

Bayswater Library
Shop 26 Mountain High Shopping Centre
7-13 High Street
Bayswater VIC 3153

Accessible Parking	3x Accessible Parking spaces that belong to the Mountain High Shopping Centre (available from High Street car park).
Physical features	Automatic entry double doors Mostly physically accessible with some furniture moveable if required 2x heighted customer service counters for sitting and standing Library on one level (Ground Level)
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilets	One accessible toilet (belongs to Mountain High Shopping Centre on Level 1).
Communication aids	Bayswater Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Bayswater Library Access Key (text only) Communication Board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Belgrave Library

Belgrave Library
Reynolds Lane
Belgrave VIC 3160

Accessible Parking	2x Accessible Parking spaces directly in front of the library entrance.
Physical features	Automatic entry double doors 2x heighted customer service counters for sitting and standing Library on one level Wide browsing spaces of book collections
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Large space Door space wide enough to fit electric scooter or wheelchair Hand rail next to toilet Medium heavy pull hand door
Sensory Storytime	Storytimes for children aged 3-6 years who may find regular Storytimes overwhelming. Book now.
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Boronia Library

Boronia Library
Park Crescent
Boronia VIC 3155

Accessible Parking	2x Accessible Parking spaces to the left of the library entrance
Physical features	Automatic entry double doors Mostly physically accessible with some furniture moveable if required 2x heighted customer service counters for sitting and standing Library on one level (rear door has one step down)
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Door space wide enough to fit electric scooter or wheelchair Hand rail next to toilet Medium heavy sliding door with handle
Communication aids	Boronia Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Boronia Library Access Key (text only)
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Croydon Library

Croydon Library
5 Civic Square
Croydon VIC 3136

Accessible Parking	2x Accessible Parking spaces at building entrance
Physical features	Automatic half double doors at entry to building (large enough for electric scooters or wheelchairs) Automatic double doors at entry to library 2x heighted customer service counters for sitting and standing Mostly physically accessible with some furniture moveable if required Library on one level Wide browsing spaces of book collections Public PCs available at sitting height and standing height
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Large space Door space wide enough to fit electric scooter or wheelchair Hand rail next to toilet Medium heavy push handle door
Auslan Storytime	Storytimes featuring an expert in Australian Sign Language (Auslan) who interprets the session alongside a storyteller. See upcoming sessions.
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Ferntree Gully Library

Ferntree Gully Library
1010 Burwood Hwy
Ferntree Gully VIC 3156

Accessible Parking	1x Accessible Parking space
Physical features	Low vision dots upon entry Hand rail upon entry, with slight path incline Automatic entry double doors Mostly physically accessible with some furniture moveable if required 3 of 4 total building exits are accessible (one has fire steps down to external path) Wide browsing spaces of book collections Library is on one level
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Small door Hand rail next to toilet Medium heavy push handle door Small space
Changing Place	Available with MLAC key (available from staff) Automatic door
Communication aids	Ferntree Gully Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Ferntree Gully Library Access Key (text only) Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier	Available for use
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Healesville Library

Healesville Library
110 River Street
Healesville VIC 3777

Accessible Parking	2x Accessible Parking spaces at rear of building
Physical features	Automatic entry double doors Mostly physically accessible with some furniture moveable if required 2x heightened customer service counters for sitting and standing Public PCs available at sitting height and standing height Wide browsing spaces of book collections Library on one level
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Large space Hand rail next to toilet Light push handle door Door entry space wide enough for electric scooters or wheelchairs
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Knox Library

Knox Library Level 3, Westfield Knox 425 Burwood Hwy Wantirna South VIC 3152

Accessible Parking	All on-site parking belongs to Westfield Knox Shopping Centre – charges may apply Accessible Parking spaces are available directly on level 2; others available nearby. Access can then be made to the library via lift to level 3.
Physical features	Automatic entry double doors 2x heightened customer service counters for sitting and standing Library on one level Wide browsing spaces of book collections
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Large space Door space wide enough to fit electric scooter or wheelchair Hand rail next to toilet Medium heavy pull hand door
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.
Console Gaming	Nintendo Switch, PlayStation 5 & Xbox Series X consoles available to play in branch. See staff for more information.

Lilydale Library

Lilydale Library
Building L5
Box Hill Institute
Lilydale Lakeside Campus
Jarlo Drive
Lilydale VIC 3140

Accessible Parking	3x Accessible Parking spaces near closest entry door to library (all spaces belong to Box Hill TAFE but are free for use by any visitor) Gravel car park area
Physical features	Mostly physically accessible with some furniture moveable if required Wide browsing spaces of book collections Library on two levels, with entry doors to both levels Electric ramp chair lift available between levels 2x heightened customer service desks for sitting and standing
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available (belongs to Box Hill TAFE but is free for use by any visitor) Roughly 20 steps from library Small door but big enough to fit electric scooter or wheelchair Hand rail next to toilet Medium heavy push handle door Small space
Text Magnifier	Available for use
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Miller's Homestead

Miller’s Homestead
Cnr Dorrigo Dr & Melrose Ct
Boronia VIC 3155

Physical features	Building accessible from stairs with rail at entry, or 2x side doors with ramp access near rear Public PCs available at sitting height and standing height
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Small door that can accommodate electric scooters or wheelchairs Hand rail next to toilet Medium heavy turn handle push door Medium-size space
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Montrose Library

Montrose Library
7 Station Street
Montrose VIC 3138

Accessible Parking	2x Accessible Parking spaces allocated to the Town Square Spaces are tight Accessed via side lane before turn off for general parking
Physical features	2x heightened customer service desks for sitting and standing Automatic entry double doors
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available (shared with Yarra Ranges Council facilities) Outside library space, but attached to building inside Hand rail next to toilet Medium heavy push handle door
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Mooroolbark Library

Mooroolbark Library
7 Station Street
Mooroolbark VIC 3138

Accessible Parking	5x Accessible Parking spaces available at the front of the library building
Physical features	2x heightened customer service desks for sitting and standing Public PCs available at sitting height and standing height Automatic entry double doors Ramp at front entrance with rails Library on one level
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Medium-size space Hand rail next to toilet Light pull handle door
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Realm Library

Realm Library 179 Maroondah Hwy Ringwood VIC 3134

Accessible Parking	All on-site parking belongs to Eastland Shopping Centre 2x Accessible Parking spaces available on the other side of Ringwood Town Square (Eastland Level 3), approximately 60m from library entry For information about public transport, parking and driving directions, consult our Visitor Information sheet
Physical features	Automatic entry double doors Library is located on Realm Level 1 (middle level) Stairs and elevator access to Level 1, including extra-large elevator that can fit electric scooters (towards rear of building) 2x heightened customer service desks for sitting and standing Mostly physically accessible with some furniture moveable if required Wide browsing spaces of book collections Sensory Hub on site (the “Cave”) (Availability may depend on bookings – contact us ahead of time if unsure)
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	Accessible toilets available on every level Hand rail next to toilet Medium heavy push handle door Door entry space wide enough for electric scooter or wheelchair Large space
Changing Place	Available with MLAC key (available from staff) Automatic door
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along. Hearing Loop available in the Cave (event space). Transmitter, headphone and disposable headphone covers available from Realm Library staff.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Rowville Library

Rowville Library
Stud Park Shopping Centre
Stud Road
Rowville VIC 3178

Accessible Parking	All on-site parking belongs to Stud Park Shopping Centre 2x Accessible Parking spaces available in front of library
Physical features	Large automatic entry single door, wide enough for electronic scooters or wheelchairs Mostly physically accessible with some furniture moveable if required Wide browsing spaces of book collections Library on one level
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Door entry space wide enough to fit electric scooters or wheelchairs Hand rail next to toilet Medium heavy pull handle door Medium-size space
Communication aids	Rowville Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Rowville Library Access Key (text only) Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier	Available for use
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

Yarra Junction Library

Yarra Junction Library
1A Hoddle Street
Yarra Junction VIC 3797

Accessible Parking	4x Accessible Parking spaces at the front of the building
Physical features	Automatic entry double doors Ramp and stair access to entry with rails Mostly physically accessible with some furniture moveable if required 2x heightened customer service desks for sitting and standing Wide browsing spaces of book collections Library on one level Public PCs available at sitting height and standing height
Assistance animals	Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet	One accessible toilet available Hand rail next to toilet Medium heavy pull handle door Medium-size space
Alternative assistances	Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read. Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read. eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more. Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more. ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan. VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs	Available for use by library members. All PCs use Windows 10 and include accessibility features.

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