Working in Public Libraries
If you are interested in more information about working in Public Libraries or qualifications/course availability please visit: www.alia.org.au.
All employees and volunteers of Your Library Ltd. must be double vaccinated against COVID-19 unless they have an acceptable certification from a medical practitioner that they are unable to receive a dose.
Work Experience and Industry Placement
- Youth organisations undertaking community service certificates, for example Queen’s Guide, Duke of Edinburgh etc. should submit an application for Work Experience.
- All enquiries about Community Service Placement from the Department of Corrective Services or Specialist Work Company Placements for special needs clients should be directed to:
Manager Branch Services
Your Library
10 Caribbean Drive
SCORESBY VIC 3179
Volunteer Opportunities
There are plenty of ways to volunteer at Your Library. If you are interested in volunteering please visit the Volunteers page.
Current vacancies
Customer Service Librarian – Realm Library
Located at: Realm Library
Classification: Band 5 Level A-D – $82,312 – $96,102
- Permanent full time – 35.00 hours per week
- 11.5% Superannuation
About the role
Your library is looking for a Customer Service Librarian at our Realm Library, located on the second floor of the Realm building at the Town Square at Eastland’s busy shopping precinct.
As a customer service librarian, you’ll be supporting the Branch Manager with day to day operations, supervising the team and developing engaging programs and service experiences.
About You:
We are seeking a talented and motivated person to provide high quality library and information services and programs.
What we offer:
Join us in developing the future program offered at Realm. This is a chance to make a difference in a community that values growth, innovation, and inclusivity.
How to apply:
All applicants are required to read the Position Description prior to applying.
Applications will only be accepted via [email protected]. Hard copy applications will not be considered.
Your application must include:
- Resume
- A cover letter addressing relevant experience and an understanding of the responsibilities of this role
Applications close 11:59pm, Sunday 8 December 2024 and should be sent to: [email protected]
Further enquiries:
Questions about the role can be directed to Manager Branch Services Chantell Harriss on 9800 6414 or Corporate Manager Customer Experience Sarah Hopkins on 9800 6405
Questions about Your Library’s conditions of employment can be directed to Manager Branch Services Chantell Harriss, (03) 9800 6414
We look forward to receiving your application.
Tech Support Officer – Croydon Library
Located at: Croydon Library
Classification: Band 4 Level A-D – $73,281 – $79,619
- Temp FT 35 hours per week average
- 11.5% Superannuation
About the role
To be a successful Tech Support Officer you must have customer service skills, love working with people and an affinity with technology. Library customers can ask for help at any time of the day and we cannot pre-determine their questions, their devices or even their own capabilities. More often than not they have been told by a friend that the “lovely person at the library will help” – so be prepared.
The role also provides first point of contact customer service. The successful applicant will undertake routine library tasks and assist library staff as required.
About You:
How to apply:
All applicants are required to read the Position Description prior to applying.
Applications will only be accepted via [email protected]. Hard copy applications will not be considered.
Your application must include:
- Resume
- A cover letter addressing the key selection criteria in the position description
Applications close 5:00pm, Sunday 1 September 2024 and should be sent to: [email protected]
Further enquiries:
Questions about the role can be directed to Manager Branch Services Chantell Harriss on 9800 6414 or Corporate Manager Customer Experience Sarah Hopkins on 9800 6405
Questions about Your Library’s conditions of employment can be directed to Manager Branch Services Chantell Harriss, (03) 9800 6414
We look forward to receiving your application.
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Children’s Officers
Position #1
Located at: Realm Library
Classification: Band 4, Level A-D
- Permanent part-time – 25.25 hours per week
- $67,972 – $73,848 plus Superannuation (pro rata)
Position #2
Located at: Montrose Library
Classification: Band 4, Level A-D
- Permanent part-time – 22.5 hours per week
- $67,972 – $73,848 plus Superannuation (pro rata)
We are seeking two Children’s Officers to join our teams at Realm Library and Montrose Library. Please note: You can apply for both positions with one application – please clearly indicate your preference.
We believe that Your Library is a great place to work. To be successful in either of these positions, you must be creative, think outside the box and have great organisational skills.
Being a Children’s Officer – it is not as easy as it looks. You will have help, guidance and support from our Regional Children’s Librarian and you will join the Children’s Team – a fantastic and supportive network.
You need experience working with children, young people and families, or the capacity and willingness to learn to work in this environment. You need to be confident and engaging and be prepared to sing & dance.
With guidance you will:
- Organise a range of storytime programs and activities that showcase Your Library’s Children’s Services.
- Present engaging storytime experiences – with animated reading, rhyme & singing/music presentation skills.
- Participate in planning and implementing promotional activities designed to increase literacy and encourage utilisation of “all things library”.
- Perform a range of rostered library operations that support customers in a self-service environment based on a high level of knowledge of library products and services.
We encourage our Children’s Officers to take the initiative, be creative and give their best. We support our employees to lead and make decisions that have the potential to improve library services for our communities.
Please find here the Role Prospectus which includes the Position Description, Conditions of Employment, and specific notes about the position at each branch location.
Key selection criteria
Please detail your experience or willingness to learn (200 word limit per criterion):
- In creating leading edge Storytime programs, events and activities (including STEAM based) which will engage children in our libraries.
- In building relationships with external children’s service providers, promoting library resources and facilitating outreach opportunities.
- Highly developed customer service skills with demonstrated knowledge of techniques to deal with a range of internal and external customers.
- A demonstrable high level of confidence and experience in digital literacy, and the ability to share this knowledge and skills with employees and customers, including experience in reference, research and information provision.
How to apply
All applicants are required to read the Role Prospectus prior to lodging their application.
Applications will only be accepted via email at [email protected]. Hard copy applications will not be considered.
Your application should include:
- Your curriculum vitae
- A separate document that addresses the key selection criteria
- A three-minute video that demonstrates your strengths, personality, and what you can bring to our organisation.
Applications that do not include all of these components may not be considered. Late applications will not be accepted.
Applications close 5pm, Sunday 22 January 2023.
Enquiries
Specific enquiries can be directed to:
Christine Smith (Corporate Manager Operations) on (03) 9800 6402.
Chantell Harriss (Manager Branch Services) on (03) 9800 6414.